Delta Air Lines has delayed its scheduled noon flight from Lagos to Atlanta, US, due to technical issues. The operator announced on Friday that all its flights were temporarily paused to resolve a vendor technology problem.
A massive technical outage, caused by a problem with Microsoft’s cloud computing services, struck businesses worldwide, impacting various sectors, including aviation, finance, healthcare, transportation, and retail.
Officials at Murtala Muhammed International Airport in Lagos are awaiting signals from Atlanta to determine when the flight can depart. “No signals have been received yet. It’s certain that the flight won’t go as planned,” an airport official told The PUNCH.
Delta stated, “Any customers whose flights are impacted will be notified by Delta via the Fly Delta app and text message. Customers should use the Fly Delta app for updates.” The airline apologized for the inconvenience and assured affected customers would be notified via its app and text message. Delta added that reports indicated other airlines might also be impacted.
Related News:
- Turkish Airlines Impacted: Turkey’s flag carrier, Turkish Airlines, confirmed it was affected by the global IT outage on Friday, with 84 of its flights to and from Istanbul and various locations across Europe canceled. Turkish Airlines’ low-cost carrier, AJet, also reported disruptions to online ticketing, reservations, and call centers. The airline apologized for the inconvenience, stating flights would “gradually return to normal.”
- Hong Kong Airport: Hong Kong’s airport reported that some airlines had been affected by the Microsoft outage, with the airport authority issuing a statement linking the disruption to the tech giant’s services.
- UK Rail Operator: The UK’s biggest rail operator warned of possible train cancellations due to IT issues, while large queues were reported at Sydney Airport in Australia. “Flights are currently arriving and departing; however, there may be some delays throughout the evening,” a Sydney Airport spokesman said.
Microsoft has said it is taking “mitigation actions” in response to the service issues. “Our services are still seeing continuous improvements while we continue to take mitigation actions,” the tech giant stated on X (formerly Twitter).